Returns And Refunds Policy

Welcome to Dress2Ten! We strive to provide you with a seamless shopping experience, and your satisfaction is our priority. Please read our Returns & Refunds Policy carefully to understand your rights and obligations when returning or seeking a refund for a product purchased from us.

1. Eligibility for Returns

Items must meet the following requirements to qualify for a return:

  • Unused, unworn, and in original condition

  • All tags, labels, and original packaging included

  • Return request submitted within 14 days of delivery

Non-returnable items include:

  • Customized or personalized items

  • Perishable or hygiene-sensitive products

  • Gift cards

  • Select electronics and accessories

Please check product descriptions carefully before purchasing.

2. How to Start a Return

To begin a return:

  1. Email returns@dress2ten.com or call 1-702-530-6363

  2. Include your order number and item details

  3. Follow the instructions provided by our support team

Please do not send items back without contacting us first.

3. Refunds

  • All returns are inspected once received

  • Approved refunds are issued back to your original payment method

  • Processing times vary depending on your bank or payment provider

  • Shipping costs are non-refundable unless the issue is our error

If a return cannot be approved, you may choose to have the item sent back to you at your expense.

4. Exchanges

If you need a different size, color, or product variation, contact us to request an exchange. Exchange availability depends on product stock.

5. Damaged or Defective Items

If your item arrives damaged or incorrect:

  • Contact us within 48 hours of delivery

  • Provide clear photos of the product, packaging, and shipping label

We will resolve the issue as quickly as possible with a replacement or refund.

6. Order Cancellations

Orders may be canceled within 24 hours of purchase if they have not shipped. Once an order is processed, cancellation may no longer be possible. Please contact us immediately if you need help with a cancellation.

7. Contact Us

If you have any questions regarding returns or refunds, please reach out:

Email: returns@dress2ten.com

Phone: 1-702-530-6363

Thank you for shopping with Dress2Ten

Dress2Ten or not at all

Last Updated: October 29, 2025